We love our customers and are always happy to share our products with new shops!
Here are the brief terms and conditions we have.
- Minimum Order Value
For first time customers of Violet Botanical Skincare, the opening order minimum is $300. Re-orders are $100.
- How to Place Order
- Contact us at email@example.com with your request or call customer service at (310) 893-9330.
- Please have the web site available when calling so that you can reference item numbers.
- Email your order to firstname.lastname@example.org. We can provide an order form to you via email.
Products or goods purchased from Violet Botanical Skincare shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to Violet Botanical Skincare and will typically be granted on a semiannual basis.
- Wholesale Pricing
All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Prices are subject to change without notice.
Returns on damaged or defective shipments only must be made in writing directly to Head Office within 5 days of delivery date. See number 8 below.
Please email us with details of the product prior to returning it.
Violet Botanical Skincare accepts credit card (MasterCard, Visa, Discover, and American Express) and check payments.
All credit card payments currently do not incur a merchant fee.
Shipping is not included in the cost of goods. Shipping domestically via FEDEX FOB Los Angeles, CA. We will cover 50% of domestic shipping costs on orders $500 or more.
8. Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact Violet Botanical Skincare at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt. No returns are acceptable without Violet Botanical Skincare prior approval and delivery instructions for transport. Shipping will be charged.
- Delivery Window
Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time; please contact firstname.lastname@example.org for information about availability.